HP has recently expanded a recall on batteries for several models of laptops. The batteries have the potential to overheat, posing a fire and burn hazard to customers. It is extremely important to check whether your battery is affected.
The affected batteries were shipped with specific HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016 and/or were purchased as accessories or spares, or provided as replacements through HP Support.
If you or any members of your staff has one of these laptop models, please go immediately to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016 to check if your battery is affected by this recall program.
If the validation process indicates that your battery is affected, cease use of the battery immediately and remove it from the notebook. HP will provide a replacement battery for each verified, affected battery at no cost. You may continue to use your notebook without the battery installed by connecting the notebook to external power.
Note: The validation process may show that your battery is not affected by this expanded recall program, in which case you may continue to use the battery in your possession, and a replacement is not necessary.
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